Designed and shipped REST and GraphQL APIs serving 2M+ requests per day with 99.95% uptime.

Cut page load time by 40% by profiling bottlenecks, adding caching, and splitting large bundles.

Wrote unit and integration tests that raised coverage from 55% to 88% and reduced production bugs.

Led migration of a legacy monolith to containerized services, shortening release cycles from weeks to days.

Reviewed pull requests and mentored three junior engineers on clean code and testing practices.

Collaborated with product and design to scope features, estimate work, and deliver on sprint commitments.

Automated CI/CD pipelines that run linting, tests, and deployments on every merge.

Built executive dashboards in Tableau that replaced 12 manual reports and saved 20 hours per week.

Wrote complex SQL queries across 30+ tables to answer pricing, churn, and retention questions.

Identified a checkout drop-off pattern that led to a redesign and a 9% lift in conversion.

Cleaned and validated large datasets, improving reporting accuracy and stakeholder trust.

Developed forecasting models in Python that predicted monthly demand within 5% accuracy.

Presented findings to leadership with clear visuals and concrete recommendations.

Partnered with engineering to define tracking events and build a reliable analytics pipeline.

Resolved 40+ help desk tickets per day while maintaining a 97% customer satisfaction score.

Imaged, configured, and deployed laptops and phones for 150 new hires.

Managed user accounts, permissions, and password resets in Active Directory and Microsoft 365.

Diagnosed network connectivity issues and coordinated fixes with vendors to restore service quickly.

Wrote a knowledge base of 60 how-to articles that reduced repeat tickets by 25%.

Maintained asset inventory and patch schedules to keep devices secure and compliant.

Trained staff on new software and security best practices.

Planned and delivered engaging lessons for 28 students aligned with state standards.

Raised average reading scores 15% in one year through small-group, data-driven instruction.

Differentiated instruction for diverse learners, including students with IEPs and English learners.

Built a positive classroom culture with clear routines that reduced behavior referrals by 40%.

Communicated progress to families through conferences, newsletters, and a class website.

Collaborated with grade-level teams to design common assessments and share best practices.

Integrated technology such as Google Classroom and interactive whiteboards into daily lessons.

Supported the lead teacher in a class of 25 students with lesson preparation and instruction.

Led small-group reading and math sessions that helped struggling students catch up.

Prepared classroom materials, displays, and learning stations.

Supervised students during lunch, recess, and field trips with a focus on safety.

Provided one-on-one support to students with learning differences.

Provided direct care to 5-6 patients per shift on a busy 32-bed medical-surgical unit.

Administered medications and IV therapies accurately following safety protocols.

Assessed patients, monitored vital signs, and escalated changes in condition promptly.

Educated patients and families on diagnoses, medications, and discharge plans.

Collaborated with physicians and therapists to update individualized care plans.

Precepted four new graduate nurses and contributed to unit skills training.

Documented care thoroughly in Epic, maintaining 100% compliance in chart audits.

Managed month-end close for three entities, cutting close time from 10 days to 6.

Prepared financial statements, journal entries, and account reconciliations in accordance with GAAP.

Reconciled bank, credit card, and intercompany accounts with zero material discrepancies.

Supported annual audits by preparing schedules and answering auditor requests promptly.

Built variance analyses that helped leadership spot $250K in unplanned spending.

Automated recurring entries and reports in NetSuite and Excel.

Processed 150+ deposits, withdrawals, and transfers per day with a perfectly balanced drawer.

Identified customer needs and referred them to products, exceeding referral goals by 20%.

Detected and prevented suspicious transactions following fraud-prevention procedures.

Opened new accounts and explained account features clearly to customers.

Delivered friendly, efficient service that earned top branch survey scores.

Supported three attorneys in litigation with a caseload of 60+ active matters.

Drafted pleadings, discovery requests, and correspondence for attorney review.

Conducted legal research using Westlaw and summarized relevant case law.

Organized exhibits and trial binders, meeting every court deadline.

Maintained case management systems and calendared critical dates.

Designed mechanical components in SolidWorks for products sold in 20 countries.

Ran FEA simulations that reduced part weight by 18% without sacrificing strength.

Led prototype testing and root-cause analysis that cut field failures by 35%.

Improved a production process that increased throughput by 22%.

Wrote technical specifications and worked with suppliers on manufacturability.

Owned the roadmap for a self-serve product that grew ARR from $3M to $8M.

Interviewed 60+ customers to uncover needs and validate solutions.

Wrote clear requirements and prioritized the backlog with engineering and design.

Launched an onboarding redesign that improved activation by 27%.

Defined success metrics and ran experiments to guide product decisions.