Grew annual store revenue 18% by redesigning floor layouts and launching a weekend clienteling program.

Hired, trained, and coached a team of 22 associates, cutting turnover by 30% year over year.

Reduced inventory shrink to 0.9% through cycle-count routines and targeted loss-prevention training.

Managed daily operations for a $6M location, including opening and closing procedures.

Led holiday staffing plans that supported a 25% seasonal traffic increase without overtime overruns.

Introduced a cross-selling script that lifted average transaction value by $12.

Ranked top 3 in sales among 15 associates for six consecutive quarters.

Processed payments, returns, and exchanges with 100% drawer accuracy.

Grew annual store revenue 18% by redesigning floor layouts and launching a weekend clienteling program.

Hired, trained, and coached a team of 22 associates, cutting turnover by 30% year over year.

Reduced inventory shrink to 0.9% through cycle-count routines and targeted loss-prevention training.

Managed daily operations for a $6M location, including opening and closing procedures.

Led holiday staffing plans that supported a 25% seasonal traffic increase without overtime overruns.

Introduced a cross-selling script that lifted average transaction value by $12.

Ranked top 3 in sales among 15 associates for six consecutive quarters.

Processed payments, returns, and exchanges with 100% drawer accuracy.